First Key Hereford
First Key Hereford provides support at home, in the community and supported living to disabled adults within Hereford and the surrounding area.
We can provide support for as much or as little time as you wish; whether it’s for a few hours, a day, an evening, or in a supported living setting for 24 hours a day.
We aim to provide you with the support and opportunities you need to lead a fulfilling lifestyle by offering a range of services which are tailored to your needs. You’ll be in control of your support and enabled to make choices and develop your independence. We’ll work alongside you, and the other people in your life, to make this happen. Together, we’ll develop a support plan around the things you want to do, with a focus on what you’d like to achieve.
Our services provide high quality, person centred support to adults and children in the community and at home. We train our staff thoroughly to provide a high quality tailored and flexible support for people with a range of physical disabilities, learning disabilities and complex health needs.
What we provide is different for each customer, based on their needs and wishes. Customers can be supported to learn and develop skills in:
- Caring for themselves
- Living independently
- Building and maintaining relationships with friends and family
- Accessing services, resources and activities in the community
We can support you with tasks like washing, dressing, taking medication and preparing meals, 24 hours a day – but what we offer is much more. With us, you are supported to live the life you want, your way. You’ll gain new skills, confidence and independence.
We can support you to take part in any activity, for example:
- going shopping
- meeting friends
- sports and fitness
- travelling to college
- going to the cinema, theatre, concerts or a football match
Through our flexible support you’ll gain new skills, confidence and independence. It’s your choice what you’ll do.
Our registered office is in Hereford and we are able to provide support to people living across this area. We also own properties within easy-reach of the city for the provision of supporting living.
Referrals are accepted from:
- any potential customer seeking support
- a member of the customer’s family (with customer consent)
- someone working alongside the customer offering support (with customer consent. For example, their local authority
If would like to discuss making a referral, please contact us through the Get in Touch section on this page.
We will speak to you and, with your agreement, others that support you such as your family or other care providers. Following agreement about the suitability of placement, we will develop an individual support plan with you which will outline your communication preferences, lifestyle choices and wishes and health and wellbeing needs. We allow every customer to undertake a three-month trial period so you can experience the service. At the end of the trial period we will hold a review and, if applicable, formally agree the support with the customer, their representative and their sponsoring authority.
How to find Us
Get in Touch
|Address||13 Holmer Street, Hereford|
|Post Code||HR4 0HS|
Service Manager: Lauretta Hudson