01753 255888
01753 255888



Laverneo is a residential care home for disabled adults with complex care needs on the outskirts of Sunderland City Centre.

Laverneo provides a high level of support to enable our customers to meet their personal goals and future aspirations.

Our Approach

We aim to provide you with the support and opportunities you need to lead a fulfilling lifestyle by offering a range of services which are tailored to your needs. You’ll be in control of your support and enabled to make choices and develop your independence. We’ll work alongside you, and the other people in your life, to make this happen. Together, we’ll develop a support plan around the things you want to do, with a focus on what you’d like to achieve.

Our services provide high quality, person centred support. We train our staff thoroughly to provide a high quality, tailored and flexible support for people with a range of physical disabilities, learning disabilities and complex health needs.

What's Provided

What we provide is different for each customer, based on their needs and wishes. We provide fully-staffed support 24 hours a day, 7 days a week for those with complex health needs.

For us, it’s more than just accommodation and personal care. Our service provides a safe and supportive environment where customers can meet their personal aspirations and pursue their future goals. Staff will enable and empower customers in all aspects of their life, including decision-making, skill development and self-advocacy.

Every customer has a unique support plan. This can include both regular, daily and ‘as required’ activities, such as support with personal care, meal preparation, shopping, access to sports, volunteering and leisure activities.

Customers are supported to be active members of their community, for example going to the cinema, theatre, concerts, bowling, swimming, pubs, restaurants, and outings to places of interest. In the past this has included volunteering in a nearby charity shop and accessing college courses. Laverneo also has links with community groups where individuals are members of craft, painting, cookery and decoupage groups and sugar craft clubs.

Customers are encouraged to be involved in making decisions about how the service is run, including arranging activities, decorating the home and days out. If the customer wishes, friends and family are encouraged to be involved.

Our Facilities

Laverneo is a spacious and fully accessible four-bedroom bungalow on the outskirts of Sunderland City Centre. Each customer has their own bedroom, which contains a sink and fitted wardrobes. There is a communal sitting room, dining room, kitchen, laundry, bathroom and wet room/toilet.

The large bathroom has a tracking hoist, a height adjustable bath and walk in shower. There is also a walk-in shower and tracking hoist in a separate shower room. Tracking hoists are in bedrooms where required. The kitchen has height adjustable sink and hob and the oven is at wheelchair height.

The large garden has wide pathways all the way around and there is outdoor furniture.

Referral Process

Referrals are accepted from:

  • any potential customer seeking support
  • a member of the customer’s family (with customer consent)
  • someone working alongside the customer offering support (with customer consent. For example, their local authority

If would like to discuss making a referral, please contact us through the Get in Touch section on this page.

We will speak to you and, with your agreement, others that support you such as your family or other care providers. Following agreement about the suitability of placement, we will develop an individual support plan with you which will outline your communication preferences, lifestyle choices and wishes and health and wellbeing needs. We allow every customer to undertake a three-month trial period so you can experience the service. At the end of the trial period we will hold a review and, if applicable, formally agree the support with the customer, their representative and their sponsoring authority.


How to find Us

Get in Touch

Phone 01915 286908
Region North Services
Location Sunderland
Address Pennywell Road, Pennywell, Sunderland
Post Code SR4 9HZ
Email sharon.hedley@ambitocare.co.uk

Service Manager: Sharon Hedley